Quickstart
This guide takes you from an empty account to a working assistant on Telegram. Every step links to a deeper article when you want the full detail.
Five steps to your first bot#
Create an account
Sign up with email or Google and create your organization. New organizations start on a 14-day PRO trial — no card required.Create a bot
Open Bots → Add bot and give it a name. The bot is created ready to configure — add knowledge and connect a channel next.Add knowledge
Go to Knowledge base and add a few articles — FAQs, policies, product info. The bot answers from what you put here, so start with your most common questions.Test in the Playground
Open the bot's Playground and chat with it. Tweak the instructions and articles until the answers look right.Deploy to a channel
On the Deploy tab, connect Telegram by pasting your bot token. Your assistant is now live for real customers.
What to do next#
With a bot live, the next wins usually come from these three moves:
Refine your handoff rules so tricky chats reach a human; invite your team to the Inbox; and watch Analytics to see what the bot resolves on its own.
Trial limits
The PRO trial caps usage at 500 conversations. When you're ready, pick a plan on the Billing page — see Plans & limits.